Our Commitment to Services and Solutions

Committed to Excellence - Our After Sales Support

At JJ-Lurgi, we work hard to ensure that our engineering team ranks among the best in the region. While leading innovation in the oils & fats, oleochemicals and biodiesel sectors, we support our clients from design through to installation and maintenance. Our after-sales engineers also provide troubleshooting, plant diagnosis and plant upgrading services for true end-to-end client support.

Thanks to our network of offices across South East Asia, we are able to respond quickly to all of our clients’ needs, proving our reliability and earning us many long-term clients.

Remote support during the pandemic

On-site support

Innovative Solutions

We believe in taking a long-term view of all our client relationships. That is why, at JJ-Lurgi, we always invest time and effort in understanding our clients’ businesses, opportunities and challenges. Improvement is a continuous process here, and we believe that our job is only done once the customer is completely satisfied. Beyond this, our active research and development team continuously offers new innovative concepts and enhanced solutions that are specific to clients' needs and resources.

By first listening to our clients’ needs, we are able to apply our experience and expertise in a more effective way to deliver highly customised solutions that are optimal for them. Our R&D team also works in partnership with clients to seek greater innovation for the best results.